Frequently asked questions
Is ostbelgien.be the website of the tourism agency?
No. ostbelgien.be is an offering of Euregio.Net in Wirtzfeld and not an official portal of the German-speaking Community. You will find the East Belgium tourism agency at ostbelgien.eu; its email address is [email protected] (.eu instead of .be).
What does an email address @ostbelgien.be cost?
€24 per year including VAT. This includes 24 GB of storage, IMAP, POP, webmail, sending up to 300 emails per day, and a virus and spam filter. 24 GB is enough for around 100,000 emails including attachments (assuming 250 KB per message on average).
How do I set up my address?
Our step-by-step guide shows the setup on iPhone, Android, Mac and Windows. The server details are also on the page Webmail & setup.
Where do I log in to webmail?
At webmail.webhosting.be, with your full address as username and your password.
How do I renew or cancel?
The contract initially runs for one year. If it is not cancelled at least one month before it ends, it continues for an indefinite period and can then be cancelled at any time with one month's notice; amounts paid in advance are refunded to the exact day. We will remind you by email in good time. An email to [email protected] is enough to cancel. After the contract ends, your messages are kept for another 30 days; the address is never assigned to anyone else.
Can a deleted message be restored?
Not individual messages. On request we restore the whole mailbox with all folders to its state of the previous day – the current content is replaced completely, so back it up yourself first. This costs €85 plus VAT (€102.85 including VAT).
Can I also get an address with a different ending?
Yes, on request: Euregio.Net has other East Belgian domains such as eupen.net, kelmis.com or amel.net. State your wish in the request form.
Who can request an address?
Private individuals resident in Belgium, Germany, Luxembourg or the Netherlands. Clubs and non-profit associations (VoG/ASBL) receive an address free of charge.
Why is the search engine gone?
The former search used a Google service that Google is discontinuing on 1 January 2027. Instead, we show websites from the region directly under Websites from East Belgium.